Scheduling COVID-19 Injection Activities

Scheduling a COVID-19 injection activity is recommended when a patient wants to book an appointment ahead of time to get the vaccine.

Types of Activities

Two types of COVID-19 injection activities can be scheduled in the Activities tab:

  1. COVID-19 Injection - used to schedule the 1st dose of the COVID-19 vaccine.

  2. COVID-19 Injection Follow-up - used to schedule subsequent doses of the COVID-19 vaccine.

Benefits of Scheduling Activities

When a COVID-19 injection activity is scheduled, your pharmacy can:

  • Track when patients are coming in for scheduled appointments. This helps you plan the proper inventory levels of the vaccine and schedule staff.

  • Process prescriptions directly from the scheduled activity with information auto-populated. This saves you time from creating and entering prescription information from scratch.

    COVID-19 injection activities can only be completed by processing the COVID-19 prescription from the scheduled activity.

Methods of Scheduling Activities

There are two methods for scheduling COVID-19 injection activities. Use the dropdowns below to learn about each option.

  1. On the Workbench, select the Activities tile.

  2. Select New. A window opens to create a new activity.

  3. In the Activity section, enter the following information:

    • Activity Type = COVID-19 Injection (1st dose) or COVID-19 Injection Follow-up (subsequent doses)

    • Schedule Date = date of the appointment

    • Schedule Time = time of the appointment

  4. In the Link section, select the folder buttons to search for the following information:

    • Patient - patient receiving the COVID-19 vaccine

    • Optional: Drug - COVID-19 vaccine being administered. If this is unknown, the vaccine can be selected later by detailing the activity or when processing the prescription

  5. Select Save. The activity can now be viewed in the Activities tile on the day it was scheduled. The patient's name, phone number, and COVID-19 vaccine display in the Comments column for easy reference.

When processing a COVID-19 vaccine prescription, a COVID-19 Injection Follow-up activity can be scheduled from the COVID Injection window, under the Schedule Follow-up Injection section. The vaccine used in the initial dose is assumed for the follow-up dose, unless manually changed.

In the follow-up section, you can select one of the following:

  • Yes - selected by default if this is the initial dose or the injection was processed from a COVID-19 injection activity. Upon selecting Submit, a COVID-19 Injection Follow-up activity is scheduled based on the recommended days between doses. You can manually change the follow-up date if required before selecting Submit. The activity and its details can be viewed from the Activities tile. The Comments section displays the patient's name, phone number, and COVID-19 vaccine for easy reference.

  • No - selected by default if this is a subsequent dose or the injection was processed from a COVID-19 Injection Follow-up activity. No follow-up activity is scheduled when the prescription is processed.

Additional Information

Hold, Escaped, or Cancelled Prescriptions

If you scheduled a follow-up activity from the COVID-19 Injection window but you escaped, cancelled, or placed the initial dose on hold, the following prompt displays:

  • OK - continues with the escape, hold, or cancellation process. The follow-up activity is removed from the Activities tile. If required, a new follow-up activity must be scheduled.

  • Cancel - stops the escape, hold, or cancellation process. The follow-up activity is not removed.

Prescriptions already in process

When trying to edit, delete, or process an activity but there is already a prescription in process, the following prompt displays:

Locate the prescription on the Workbench or patient's Profile and continue to process the prescription as usual.